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Better Understand Your Professional Services Business With These Insights From Enterprise Times

Better Understand Your Professional Services Business With These Insights From Enterprise Times

UPDATEDJun 27, 2023

The professional services industry is undergoing a time of rapid change unlike any other. To help companies better understand both their own processes and the market around them, Kantata recently teamed up with Enterprise Times to provide insights that can help companies make informed decisions about the future of their business.

Written by Steve Brooks and Roy Edwards of Enterprise Times, with insights from numerous industry experts,  these blogs and the in-depth whitepaper that inspired them – “How To Tell If Your Professional Services Organization Is Flagging” – can help you understand how today’s biggest industry trends might be negatively impacting your business.

Below are some recent pieces from Enterprise Times that explore how organizations can see and act on problems sooner.

6 Trends Having the Biggest Impact on Professional Services Organizations

Based on conversations with industry leaders, Enterprise Times identifies the trends affecting professional services businesses of every size, what those trends can mean for your business, and what steps you can take to mitigate negative impacts.

Trends include the talent shortage, evolving business models, hybrid working, changing KPIs, consolidation and globalization, the move away from spreadsheets, and the rise of AI. All of these are changing how both professional services run their businesses and what employees expect from their employers. Read this blog to help you understand where your business is ahead of the curve and where it may be falling behind.

Why Compromise on Your Next Professional Services Tool? You Wouldn’t for Your Next Car

Over the last few decades, technology has improved business efficiency, effectiveness, and user experience across many different products and services. Similarly, today’s modern cars have greater fuel efficiency, are more intelligent, and offer a better user experience than cars of the past did. Innovations include satellite navigation, telemetry, and automatic braking systems, which are part of the evolution of self-driving cars. At the same time, emerging technology is offering new and similar benefits to professional services firms. 

Understanding the parallels between modern cars and professional services technology can help you make the right investment when purchasing your next software solution. Take a journey through the evolution of the modern car and the evolution of professional services tools in this one-of-a-kind look at where innovations in user experience and data in both fields have changed the world forever.

Strategies Professional Service Firms Can Deploy to Curb Revenue Leakage and Margin Dilution

Research shows that revenue leakage happens at most companies and will ultimately stand in the way of a services business’s ability to scale or even remain profitable. Whether you know it or not, your professional services business is likely affected by revenue leakage, margin dilution, or both. Understanding their causes, as well as strategies that can solve them, will make a massive difference.

But what causes revenue leakage and margin dilution? In this in-depth blog, learn about the revenue-leaking practices that commonly go unnoticed in organizations, the effects that changes in project scope can have, and three crucial steps that can stop revenue leakage before your profit margins take a major hit.

How To Tell If Your Professional Services Organization Is Flagging

Professional services leaders need to use the right signals to spot issues that can harm their business. It’s important to always be questioning – are we monitoring the trends and indicators that will help us see and address performance issues before they have a negative impact on our business or our clients?

This whitepaper highlights some common and less common signals to keep an eye on across four unique signal areas – margin signals, utilization signals, people signals, and client signals – with insights from business leaders providing real-world examples of how decision-makers are watching for and acting on signals that show potential for flagging performance.

By not just understanding these signals but having actionable tips on what you can do to refine your processes and ensure that your company isn’t falling behind, there’s no stopping your business from accomplishing its goals.

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