How Kantata is Helping Businesses Unleash the Power of Professional Services
Powerful currents are reshaping the professional services industry. Only the best providers of Professional Services Automation (PSA) software are able to equip their clients with the solutions and expertise they need to stay ahead of the curve. The vendors that lead the charge into a new era of PSA will have the specialized focus and domain expertise to understand the evolving needs of professional services organizations, as well as the scale to turn those needs into ground-breaking solutions.
That’s why Kimble and Mavenlink have joined forces to form Kantata, the #1 provider of PSA solutions according to SoftwareReviews’ Professional Services Automation Emotional Footprint Grid. In this blog, which accompanies our new report “Unleash the Power of Professional Services with Purpose-Built Software,” learn more about why users say Kantata is uniquely able to drive transformational outcomes for their business, as well as how adopting the Kantata Professional Services Cloud can unleash the power of your professional services workforce.
How Does SoftwareReviews Determine Its Emotional Footprint Grid Champion?
SoftwareReviews evaluates 27 aspects of the customer relationship using a net promoter methodology. These ratings include provocative, detailed questions on the experience of working with the vendor, creating a powerful indicator of overall user sentiment for their Emotional Footprint rating.
Kantata was placed at the very top of the list of 13 PSA providers SoftwareReviews evaluated, earning Emotional Footprint Champion status with a 9.3 overall Customer Experience Score. Kantata also led the category with a +93 Net Emotional Footprint score, showing incredible performance across all aspects of the customer relationship.
What Are Customers Saying About Kantata?
Through SoftwareReviews’ evaluation, Kantata was shown to empower users and administrators, who are delighted with the support they receive. According to SoftwareReviews user review data,100% of users agree that:
- Kantata is critical to their success
- Kantata enables them to increase their performance
- They love using Kantata
As a purpose-built industry cloud designed for specific needs of professional services organizations, Kantata’s unique breadth and singular focus on the professional services industry puts it at the vanguard of innovation in the PSA category. From the introduction of Talent Network capabilities that transform how services businesses work with their external workforce, to ground-breaking innovations on the Salesforce platform that bring information in Sales Cloud, Revenue Cloud, Tableau, Slack, and so much more, Kantata is leading the way and unlocking transformative opportunities for its clients.
SoftwareReviews’ results confirm Kantata’s role as a leader in the PSA category, with high marks for continuous improvement of their products, their capacity to help clients innovate, and ultimately their ability to inspire clients to reach new heights. This has enabled Kantata to exceed customer expectations by delivering exceptional value through a unique and comprehensive portfolio of industry-focused products and capabilities across multiple platforms. With the Kantata Professional Services Cloud, a better, faster, more efficient way of doing business is possible today.
Unlocking Sustainable Growth and Long-Term Success With Kantata
The professional services industry is rapidly changing, and the technology needs of professional services organizations are changing just as quickly – leading professional services teams across the globe are working with Kantata to stay ahead of the curve. With Kantata, today’s businesses can give their teams the clarity, control, and confidence they need to make true, lasting success in the constantly evolving professional services industry possible. What could adopting the Kantata Cloud mean for your professional services organization?
Learn more about what’s possible with Kantata in our new report, “Unleash the Power of Professional Services with Purpose-Built Software,” which highlights key insights derived from the SoftwareReviews’ Professional Services Automation Emotional Footprint Report.