Rocket Consulting Uses Kantata to Free Up Management Time to Focus on Growth
Industry
Challenge
Employees
Geography
Rocket Consulting is a fast growing Enterprise Resource Planning (ERP) specialist consulting firm that, like many other firms in the industry, became reliant on fragmented, labor-intensive operational processes that were inefficient and non-scalable as they grew.
Nick Garnett, Commercial Director of Rocket Consulting, explains, “We had individual systems for recording time, expenses, and an inefficient process for invoicing as it involved getting reports out of our consultant’s time management system. Our sales system was Microsoft Dynamics, but we had major issues as it relied on whoever was managing the opportunities to remember and to manage on a day-to-day business what needed to be billed.”
Rocket Consulting provides SAP supply chain centric consulting, business transformation, implementation and support services, harnessing the broad range of SAP digital supply chain applications including SAP Business Suite (ECC), and S/4HANA and seamlessly integrated enterprise mobile, warehouse and production automation technology.
“Before we implemented Kantata, we did not have a reliable way of tracking our progress against our goals and strategy, which makes it difficult to proactively manage the business.”
Commercial Director, Rocket Consulting
The Challenge
Rocket Consulting began evaluating PSA vendors when they recognized that senior management was spending far too much time caught up in core operational processes. According to Nick, “our operational processes were overly senior management team intensive.”
These processes were brittle and therefore difficult to handover, so senior management was spending an increasing amount of time in the back office instead of focusing on client and prospect-facing duties. Nick says, “Before we implemented Kantata, we did not have a reliable way of tracking our progress against our goals and strategy, which makes it difficult to proactively manage the business.”
“We estimate that, thanks to Kantata, our management team saves 1 day a week previously spent looking inwards on operational activities. This monthly saving alone justifies our annual Kantata fee.”
Commercial Director, Rocket Consulting
The Solution
As a result of a thorough analysis, Kantata was selected and fully implemented in 2013 — in a matter of weeks — with the goals of transforming Rocket’s end-to-end processes and establishing a single integrated view of their business. Nick explains, “The 360 degree visibility that Kantata provides us allows us to connect the Rocket vision to the aspirations of consultants. We haven’t looked back since.”
Nick shares, “Kantata has fundamentally allowed us to drive our strategy and to shape the culture of our business. For our management team, it is essential to continually communicate and track our progress against our key business objectives. Kantata allows us to do this, providing great insight into the health of our business at any point in time and providing the ability to drill down into specific detail to address any issues that may arise.”
“Kantata has fundamentally allowed us to drive our strategy and to shape the culture of our business.”
Commercial Director, Rocket Consulting
The Results
Kantata has boosted Rocket’s confidence that key business decisions are being made based on reliable data and will drive future success. They are now seeing what impact their decisions may have before they are implemented, allowing them to manage proactively. This has also added to their overall profitability through better-motivated teams with timely access to all project-critical data and joined-up communications.
According to Nick, “Our business case for Kantata is simple and one that will probably resonate with many professional services companies worldwide, big or small. We estimate that, thanks to Kantata, our management team saves 1 day a week previously spent looking inwards on operational activities. This monthly saving alone justifies our annual Kantata fee.”
Benefits
- Streamlined financial management
- Reduced time spent on invoicing
- More confident making business decisions
- Improved cash flow
reduction in time spent each quarter on billing
freed up for management to focus on strategy